Questions and Answers

/Questions and Answers
Questions and Answers2020-04-25T15:35:06+00:00

Find below a list of the questions already answered by our customer service. See if your question appears on the list and click to get the answers.


First we need to know the activities of the company know which products are indicated.


The carton box industry use flat wires and the machines model 2 and model G800 for closing the side of boxes. The printing industry works with round wire and machines model 3 or model 3 D2. The packaging industry uses staples, flat wire and machine model 7 and the pedal stapler. For the furniture industry and wood works, like manufacturing of pallets, are used staples, nails, staplers and pneumatic nailers. The notebooks and calendars industries use coated wires with nylon. For more details, see the products link and consult our attendants.

The flat wire can be copper coated or galvanized zinc. The round wires, used in the printing industry, are galvanized zinc and those used in other applications don´t have surface finishing.

It is a surface treatment on the wire, in which a layer of zinc or copper is added to the wire, with the intention to protect the material against oxidation.

Detecting manufacturing problems, machines, pneumatic staplers and nailers have 6 months warranty. Wires, staples and nails, have from 3 to 6 months warranty, keeping the material packed in dry weather.

To obtain this information go to the product link. In technical specifications, column length contains the desired information for each product.

Yes, Miruna has a team prepared to meet the needs of our customers both in pre and post sale.

he Miruna does not accept used machines as part of payment and does not provide this type of service.

One pallet of wires and staples is the minimum to be purchased. Machinery spare parts do not have minimum quantity or value.

Not reaching the minimum, Miruna will search the distributor, whereas the region that the client is located.